At Ishaavia Global Marketing Private Limited, we strive to provide you with a seamless and reliable delivery experience. Our Shipment and Delivery Policy outlines the terms and conditions for the shipping and delivery of your orders. Please review the following guidelines carefully.
1. Shipping Options
Standard Shipping : Our standard shipping option delivers within [X] business days.
Expedited Shipping : We offer expedited shipping for faster delivery, typically within [X] business days. Additional charges apply.
International Shipping : We ship to selected international destinations. Delivery times and charges vary based on location.
2. Shipping Charges
Calculation : Shipping charges are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be displayed at checkout.
Free Shipping : We offer free standard shipping on orders over [specified amount] within [specified regions]. Conditions apply.
3. Order Processing
Processing Time : Orders are typically processed within [X] business days from the date of order confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation : You will receive an order confirmation email with the details of your purchase and an estimated delivery date.
4. Delivery Time
Estimated Delivery : Delivery times vary based on the shipping method selected and the destination. Estimated delivery times will be provided at checkout.
Delays : While we strive to deliver your order within the estimated timeframe, external factors such as carrier delays, weather conditions, and customs processing may affect delivery times. We are not responsible for such delays.
5. Tracking Your Order
Tracking Information : Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order.
Tracking Updates : You can monitor the status of your shipment using the tracking information provided. For any issues or questions, please contact our customer service team.
6. Address Information
Accuracy : Please ensure that the shipping address provided at checkout is accurate and complete. Incorrect or incomplete addresses may result in delivery delays or undelivered packages.
Address Changes : If you need to change the shipping address after placing an order, please contact our customer service team immediately. Address changes may not be possible once the order has been processed or shipped.
7. Shipping Restrictions
P.O. Boxes : We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical street address for delivery.
Restricted Items : Certain items may have shipping restrictions due to size, weight, or destination regulations. You will be notified if any such restrictions apply to your order.
8. Lost or Damaged Packages
Lost Packages : If your package is lost in transit, please contact our customer service team for assistance. We will work with the carrier to locate and resolve the issue.
Damaged Packages : If your order arrives damaged, please retain the packaging and contact us immediately with photos of the damage. We will arrange for a replacement or refund as appropriate.
9. International Shipping
Customs and Duties : International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. These charges vary by country and are not included in the order total.
Customs Clearance : Delays in customs clearance may affect delivery times. We are not responsible for any customs-related delays or charges.
10. Contact Information
Customer Support : If you have any questions or need assistance with your shipment, please contact our customer service team at [email/phone number].
Support Hours : Our customer support team is available [support hours] to assist you with any shipping or delivery inquiries.
11. Policy Updates
Changes to Policy: We reserve the right to update or modify this Shipment and Delivery Policy at any time. Any changes will be posted on this page, and customers will be notified accordingly.
We at Ishaavia Global Marketing Private Limited are committed to providing a reliable and efficient shipping experience. Thank you for choosing us for your needs. We appreciate your trust and look forward to serving you!
For more information, please visit our Contact Us page.