At Ishaavia Global Marketing Private Limited, we aim to make your shopping experience seamless and secure. Our Payment Policy outlines the accepted payment methods, processing procedures, and security measures to ensure your transactions are handled efficiently and safely.
1. Accepted Payment Methods
Credit/Debit Cards : We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
Net Banking : Customers can pay using net banking from leading banks.
Digital Wallets : We support payments through popular digital wallets such as PayPal, Google Pay, Apple Pay, and others as listed on our website.
Other Payment Methods: Additional payment options may be available depending on your region. Please refer to the checkout page for all available methods.
2. Payment Processing
Order Confirmation : Once you place an order, the payment will be processed immediately. You will receive an order confirmation email with the details of your purchase.
Payment Authorization : All credit and debit card holders are subject to validation and authorization by both the card issuer and us to maintain security and prevent fraud.
Payment Gateway : Transactions are processed through secure payment gateways to ensure the safety of your financial information.
3. Currency
Transaction Currency : All transactions on our website are conducted in [Specify Currency, e.g., USD, EUR, INR]. If you are using a different currency, your payment provider may apply currency conversion rates and fees.
4. Security Measures
SSL Encryption : Our website uses Secure Socket Layer (SSL) encryption to protect your personal and payment information during transmission.
PCI Compliance : We adhere to Payment Card Industry Data Security Standards (PCI DSS) to ensure the secure handling of credit card information.
Fraud Prevention : We employ advanced fraud detection systems to monitor and prevent fraudulent transactions.
5. Payment Issues
Declined Transactions : If your payment is declined, please check the following:
Ensure that your card details, including the billing address, are entered correctly.
Confirm that your card has sufficient funds and is authorized for online transactions.
Contact your bank or card issuer to check for any restrictions or issues.
Duplicate Payments : In the unlikely event of a duplicate payment, please contact our customer service team at [email/phone number] for assistance. We will investigate and resolve the issue promptly.
6. Refunds
Refund Processing : Refunds will be processed using the original payment method. Please allow [X] business days for the refund to reflect in your account.
Refund Policy : For details on our refund policy, please refer to our Returns and Exchanges Policy.
7. Taxes and Fees
Sales Tax : Applicable sales tax will be added to your order total based on your shipping address and local tax laws.
Additional Fees : Some payment methods may incur additional fees (e.g., currency conversion fees, bank charges). These fees are the responsibility of the customer and will not be reimbursed by Ishaavia Global Marketing Private Limited.
8. Contact Information
Customer Support : If you have any questions or need assistance with your payment, please contact our customer service team at [email/phone number].
Support Hours : Our customer support team is available [support hours] to help you with any payment-related inquiries or concerns.
9. Policy Updates
Changes to Policy : We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and customers will be notified accordingly.
We at Ishaavia Global Marketing Private Limited are committed to providing a secure and convenient payment experience. Thank you for choosing us for your needs. We appreciate your trust and look forward to serving you!
For more information, please visit our Contact Us page.